POS Layaway & Product Holds
by United Apps
Reserve products for customers directly in POS
Reserve items in-store and manage layaway payments with customers
Make Layaway Easy for Staff and Customers
Our POS Layaway App helps Shopify merchants offer in-store product holds without messy paperwork or confusing workflows. It’s perfect for retailers who want to secure sales, reduce no-shows, and give customers more payment flexibility.
Key Benefits
- Hold inventory without losing the sale
- Reserve products in Shopify POS with a single tap.
- Set pickup dates and hold periods
- Clearly define how long an item is held and when it will be released.
- Send automated SMS or email reminders
- Keep customers informed with confirmation messages and deadline reminders.
- Auto-expire and restock unclaimed items
- No manual tracking. Expired reservations are automatically returned to inventory.
- Link to new or existing customers easily
How It Works
- Select a product (or several) in Shopify POS and Add to Cart.
- Add a new customer to the order, or create a new one.
- Leave the cart and go to the 'Reserve Products' tile.
- Tap 'Reserve Items' noting the Hold Period.
- Choose a reason and jot down any quick notes.
- Tap 'Confirm Reservation'.
- The order is cleared and the inventory updated.
- The app sends a confirmation via SMS or email.
- If the item isn’t picked up in time, the stock is automatically released.
Give your team the tools to manage layaways professionally - and give your customers the flexibility they expect.
Further information
Frequently asked questions
How is the reservation period defined, and where can it be set?
The reservation period is set in the admin control panel of the Shopify POS app online. By default, it’s set to seven days, but you can customize it to suit your needs. Currently, the same reservation period applies to all reservations across your stores, but we plan to introduce a feature that will allow you to set different periods for individual reservations in the future.
What customer data do you collect and why?
We collect customer names, email addresses, and phone numbers. This information is essential for sending email and SMS notifications to confirm their reservations and to remind them when their reservation is about to expire. We also provide tools to redact customer information at any time, ensuring compliance with data protection laws.
What does the current pricing tier include?
Our current pricing tier offers unlimited reservations, as well as SMS and email notifications for all store locations. This will soon change with our next update, where we’ll introduce new tiers to offer more flexibility and options.
How is stock and inventory managed with reservations?
When a product is reserved, it is temporarily removed from the available inventory and held in the reservation system. If the order is completed, the product is officially sold and inventory is updated accordingly. If the reservation is cancelled, the product is simply released back into the inventory automatically.
How can managers track reserved items across different stores?
Managers can easily monitor all reserved items using the “Manage Reservations” section in the online control panel. This gives a comprehensive overview of all reservations and their statuses across multiple store locations.
Pricing
Our POS Layaway App is available for FREE for limited use with additional features from $19.00 - $49.00/Month. Find out more on the App Store.
POS Layaway & Product Holds
Reserve products for customers directly in POS